Derek Thompson

Personal Profile

Information Systems professional with a background in Human Resources Information Systems (HRIS), Time and Labor, database administration, applications development/programming, project management, reporting, process improvement and data analysis in the healthcare industry. Well-developed analytical problem–solver with the ability to proactively identify and resolve issues with creative solutions and a high sense of urgency. Highly effective verbal and written communicator with the ability to lead and influence others; a team player attitude and capable of bringing energy and enthusiasm into projects.

Work Experience

Lead HRIS Analyst & Project Manager

Apria Healthcare

September 2008 – Present

• Utilize ADP Reporting & Microsoft Excel/Access with VBA and SQL for complex reporting/auditing. Audits reports for accuracy and consistency. Establishes schedules to ensure reports are generated and distributed in a timely manner.
• Member of the core implementation team during the implementation of ADP Enterprise eTime (Kronos Workforce), Teletime, Enterprise HR v5, ADP Reporting, GL & ESS/MSS.
• Identify HR processes for automation and then design, develop and implement using a variety of tools/programming languages: VBA, Excel, Word, PowerPoint, Access, PHP/HTML & SQL.
• Enterprise eTime (Time and Labor) configuration, reporting and administration. Configuration of pay rules, accrual profiles, functional access profiles, person types, pay codes, break & bonus rules, work rules, pay code distributions, HyperFind queries, QuickNavs, security and labor levels.
• Project manager lead on many HRIS projects.
• Created import definitions used during acquisitions. Managed the employee import process.
• Assists in the design, development, testing and implementation of new or modified systems to meet changing business requirements.
• Provides system security by defining and establishing system operator profiles and passwords.
• Assists in maintaining the integrity of human resources information systems through auditing.
• Determine the efficiency and effectiveness of the HR systems and make recommendations.
• Develop documentation and deliver in person or virtual training sessions.
• Experience with multi-state payroll processing and tax rules and regulations.

Owner

MindUse.com

July 2005 - Present

Designs, develops and manages a network of websites. At the network's peak, it was visited by 150,000 unique daily visitors and upwards of 8MM page views per month. The network is managed solely with a high capacity dedicated Linux CentOS server running a LAMP (Linux Apache MySQL PHP) environment and Sphinx.

Technical Applications Analyst II

ADP

July 2013 – January 2014

• Tier 2 & 3 support for the Enterprise eTime (Kronos Workforce Timekeeper) application responsible for solving escalated technical cases utilizing Siebel CRM.
• Provide concise and easy to understand solutions to tier 1 and clients.
• Stage/install Enterprise eTime for use with troubleshooting utilizing VMware.
• Review and install service packs and/or patches for testing escalated cases.
• Troubleshoot and correct error messages with research and/or testing.
• Identify application or database (Oracle and MS SQL) level bugs and submit to engineering for review.
• Perform service restarts and/or work with hosting provider to perform restart.
• Screen share (Bomgar) directly with clients to resolve Java or other technical issues.
• Review application and JBOSS log files for troubleshooting.
• Develop/troubleshoot interfaces using Interface Designer (Workforce Integration Manager - WIM).
• Identify application core configuration issues and present solutions.
• Troubleshoot Process Templates using Process Designer.
• Perform Process Manager reviews and troubleshooting.

Technical Assistnat

Gallagher Bassett

June 2004 - June 2006

• Processed claims using a proprietary system.
• Managed internal Access database for an Iron Mountain file storage system.
• Assisted management with Word documents and Excel spreadsheets.
• Records room/filing.

Key Skills

  • • Human Resources Information Systems (HRIS)
  • • ADP Enterprise HR v5.01
  • • ADP Reporting R10 – 12
  • • ADP Enterprise eTime v5 - v7 (Kronos Workforce Timekeeping)
  • • Enterprise Integration Manager (EIM) – Workforce Integration Manager (WIM)
  • • Enterprise Device Manager (EDM) – Workforce Device Manager (WDM)
  • • ADP Employee Self Service / ADP Manager Self Service
  • • Microsoft Office Suite 2003-2013 (Excel, Word, Outlook, Access, PowerPoint & Publisher)
  • • In-depth knowledge of Visual Basic for Applications (VBA)
  • • Project Management
  • • System Automation
  • • SAP
  • • PHP (PHP: Hypertext Preprocessor)
  • • SQL
  • • HTML
  • • CSS
  • • Linux Server Administration (CentOS 64bit)
  • • Siebel CRM
  • • VMWare
  • • Bomgar

Awards

MVP "Most Valued Partnership" Award

Automatic Data Processing (ADP), February 2013


STAR Partner of the Month, Enterprise eTime

Automatic Data Processing (ADP), November 2012

Education

Saddleback College

Computer Science